Proximity reader will not open the door

1. This procedure can be used to check Smart.net and DC250 systems
2. When you present a card (token) check the LED. It will do one of the following:-
   1. The LED does nothing, it is off
      1. The reader has no power
         1. Check for correct voltage. If power is correct the reader may faulty. Check the reader in another location if possible.
   2. The LED flashes GREEN very briefly (then back to RED)
      1. In this case the reader and controller are not communicating
      2. Try the reader in a different location (ie connect it to a known working controller. If the same problem exists, it may be that the reader is formatted incorrectly (this can occur if it gets a voltage spike). Reformat the reader using 1386RCC cards. This will change the format from Weigand to Clock and Data (required for SRS systems)
   3. The LED flashes GREEN 3 times (then back to RED)
      1. In the case the reader and controller are working correctly but the card used is not valid.
      2. Check your card programming. If this is a Smart.net system check the communications for DC250 check the programming here
   4. The LED turns GREEN for a few seconds (then back to RED)
      • time determined by the lock timer
      1. In this case the controller has correctly responded to the card presentation. If the lock will not operate you should check the wiring of the electric locking device.
      2. Check connections for Fail Locked devices
      3. Check connections for Fail Unlocked devices
         
         

SRS DC30 Keypad
Unable to use Program (Engineer) Code

1. Check for power 12V DC
   • Yes - continue
     • Reset the engineer code
   • No -
     • Test for 12V DC at power supply
     • Check cables
2. Does the keypad beep as you press buttons?

• Yes - continue
• No -
• Check if one of the buttons is jammed (Do they all mechanically 'click' as you press them)
• If all buttons operate but there is no sound
  • Sounder is faulty - replace keypad
  • Keypad is faulty - replace keypad
• If the keypad will still not
  
  

Reset the Program (Engineer) Code

1. Remove power from the keypad
2. Depress and hold the Star button
3. Whilst the star button is depressed reconnect the power
4. You will hear a tone which lasts for approx. 2 seconds.
5. Let go of the star button
6. Enter 4 digits (0 - 9) into the keypad
   • This is the new Program (Engineer) code.
   • Does this new code work?
     • Yes - continue
     • No
       • Disconnect everything from the keypad terminals except for power and repeat the above
       • Were you able to reset the Program (Engineer) code?
         • Yes
           • It is likely that the keypad circuit board is being upset by an external source.
           • Make sure that the connections are correct and in particular check that the lock release has a Tranzil fitted.
           • If connected to gate automation system, insert a relay bewteen the keypad and the gate automation control to prevent further spikes damaging the keypad electronics
         • No -
           • keypad is faulty - replace keypad